For established patients we provide specimen collection (blood, urine, stool, etc.). Your doctor will work with you to determine what labs, if any, you might need. Most of the labs are processed by our on-site lab and results are available within a few days yet some labs can be completed during your appointment (rapid strep testing, urinalysis, urine pregnancy test, etc.). All other labs are processed by our reference lab, Quest, and you will be billed directly by Quest for those labs processed at their facility.
If you prefer to get your labs done at another facility, we can provide a lab order for you. Be sure to check with your insurance carrier to see if you have a preferred facility. Following are links to some local facilities:
Hillside Family Medicine is a state of the art medical clinic with occupational contracts currently covering the entire State of Alaska.
We are not able to provide Drug and Alcohol testing or Respirator Mask Fit testing.
Hillside Family Medicine is a state of the art, full-service clinic designed to provide comprehensive medical services. Our Providers are specialists who treat their patients as whole persons... not only as individuals, but also as part of a family unit. As Board Certified Family Physicians, John, Miriam, Scott, Julie, and Matthew along with our Certified Physician Assistant, Rachel, have expertise in all the fields of medicine, including specialized care for women and young children. They serve as your front-line of defense in keeping your family healthy with the most up-to-date information available.
Hillside Family Medicine recognizes that the busy schedules of active Alaskans require a wide range of options for scheduling appointments. Our office hours reflect this commitment to be there when you need us. It is recommended that you call ahead and schedule an appointment so that we can serve you in a timely manner.
We recommend that women get their routine health maintenance exams with their family doctor. We offer pap smears, breast exams, contraception management, hormone replacement therapy, and advice on how to live a healthy lifestyle.
We offer prostate checks, testicular cancer screening, and evaluation and treatment of erectile dysfunction.
Our services include well-child exams starting with newborns, vaccinations, sports physicals, injury, illness, and parental advice.
Dr. Scott DeBerard and Dr. Matthew Dow are both licensed as a DO (Doctor of Osteopathic Medicine) and can perform osteopathic manipulations as needed.
We partner with employers to reduce workplace injuries and costs by providing high-quality workman's compensation, pre-employment exams, and medical surveillance. We offer executive physicals, DOT physicals, and FAA (all classes) physicals.
We offer all required and recommended immunizations for foreign travel. We advise you on health and safety for your trip, and provide prescriptions for potential hazards during your travel, if necessary (malaria, altitude sickness, traveler's diarrhea, etc.). Please be sure to bring your immunization record with you if you are seeing us for a travel consult.
Something to consider is that some insurances do not cover travel immunizations and process them as elective. Please call your insurance to verify coverage. For more information on the specific travel immunization billing codes and charges please view the Travel Immunization Form located on the Patient Forms page of our website under Clinic Forms. There is also a travel specific Traveler History Form that we request be completed by all new patients coming in to see us for a travel consult.>
Update... Return of US licensed Yellow Fever Vaccine (YF-Vax) to Market.
On April 5, 2021 Sanofi Pasteur announced that YF-VAX is once again available for purchase in the United States. Providers with a current Yellow Fever Vaccination Stamp issued by their state or territorial health department may now order YF-VAX from the manufacturer. Locations that administer yellow fever vaccine can be found on CDC’s yellow fever vaccination clinic search page. For more information please visit the Centers for Disease Control and Prevention (CDC) website or the Sanofi Pasteur manufacturer website Sanofi Pasteur Yellow Fever Vaccine.
We can provide diagnostic x-ray services here in the clinic to evaluate a variety of conditions. Your doctor can help you decide if you need an x-ray, and can review it the same day. In most cases a radiologist (an x-ray specialist) will also review your x-ray. If necessary, we can provide an order for a more specialized radiology testing (like a CT scan or MRI) to be done at another facility of your choice.
We offer vision screening, which can be done at your routine annual exam or if you have a specific concern about your vision.
An EKG is a "heart tracing" that can detect a variety of heart diseases.
Spirometry is used in the evaluation of lung complaints, such as cough and shortness of breath.
Your hearing can be tested in clinic, and results are available immediately.
We can provide a blood draw to determine if you have specific allergies and then process a referral to an allergy specialist if needed.
We provide acne treatment, skin cancer diagnosis and treatment including biopsy, wart treatment, and treatment of skin infections.
We can help evaluate and treat fractures, sprains, back pain, carpal tunnel syndrome, and other orthopedic problems. Osteopathic adjustments are available in clinic. Our in-house x-ray helps you get answers quickly.
We can help with anxiety, depression, insomnia and other mental health issues.
We can provide the tools you need to have the highest chance of quitting tobacco. New prescription medications are available.
We have two procedure rooms and can perform no-scalpel vasectomies, skin biopsies, laceration repairs, skin cancer treatments, and removal of fingernails/toenails.
In general, prescriptions for stable chronic medical conditions are written for 6 months at a time. Refills are designed to expire when you are due for your follow up appointment. You may call the clinic with your refill request, or request a refill through your pharmacy. Requests are processed within 24-48 hours. You will be notified when your refill is approved, but please call your pharmacy prior to leaving home to be sure they have had time to fill it.
Controlled Medication Policy
You must be very clear when requesting an appointment. Please specify exactly what type of appointment you would like and which physician you would prefer. Appointments are generally scheduled to be thirty minutes long for single "uncomplicated" problems. Examples of uncomplicated problems are sinusitis, ear infection, shoulder pain, or hypertension. Patients with multiple problems should request extra time when scheduling their appointments.
In consideration for other patients and the doctor, we require at least a twenty-four hour notice to cancel or reschedule an appointment. Appointment times must be honored.
As a courtesy to our patients, Hillside Family Medicine will bill most U.S. health plans. Your deductible, co-pay and/or coinsurance will be collected in full at the time of service. The amount of payment due at the time of visit depends on your insurance plan. We will also collect on any balance due on your account at that time. Please see our full Financial Policy for additional details.
We are preferred providers and considered in network with multiple medical insurance plans - Premera BCBS, Aetna, Cigna, Multiplan, PHCS and Beech Street.
We strongly recommend that patients verify directly with their medical insurance plan which provider(s) are considered as in network prior to scheduling an appointment. There are multiple insurance plans that operate under a separate subsidiary network and do not adhere to the network policies of the main plan.
We are not contracted with Champus/Tricare, Medicare, Medicaid, or Denali Kid Care and are not able to see patients who are covered by these insurances.
Note: United Healthcare, including UMR, terminated its leased network with MultiPlan/Beech Street effective June 1, 2020. Due to this termination, we are no longer considered as in network with United Healthcare or UMR.
We do not perform in-patient hospital care or obstetrics. If you should require non-specialist hospitalization, we have contracted with internists at the Alaska Hospitalist Group to admit and care for our in-patients. Upon discharge they return our patients back to us with detailed information regarding the hospitalization and any necessary follow-up care. By calling the clinic after normal business hours, your doctors can be paged. At our earliest opportunity we will assist you in determining the best course of action, whether home care, urgent care, or the emergency room. If you are being evaluated in the Emergency Room and require general admittance to a hospital, ask the physician to page the Alaska Hospitalist doctor on call.