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To Our Valued Patients,
Hillside Family Medicine is open for business! Alaska is starting the reopening process and we are as well. We are still taking steps to mitigate the spread of COVID19, and follow the SOA Health Mandates. We have taken many steps to protect our patients’ health, including creating a system for virtual telemedicine appointments. This allows you to see your medical provider who has access to your medical record, understands you, is able to write and refill prescriptions, and give you recommendations just as they would in a regular visit. We are still scheduling on-site appointments for those that need them, including examinations that cannot be properly performed outside of a clinical setting, as well as laboratory and x-ray services.
In order to protect our patients and staff, we have implemented protocols to help maintain a safe environment:
We are also offering COVID-19 testing for our established patients. All COVID-19 test samples are collected by the patient via self-swab in the patient's personal vehicle. The medical receptionist will provide instructions on how to proceed with the appointment upon scheduling. Directions for test sample collection will be provided by the medical assistants. If you are symptomatic a telemedicine appointment is required for evaluation to determine if a COVID-19 test is needed along with providing any further treatment, prescriptions and medical plan based off of the medical assessment. Test results usually take 24-72hrs but may take longer due to the increase in testing to comply with health and travel mandate requirements.
We are dedicated to serving the needs of our community and are doing everything in our power to maintain a safe environment for both our patients and staff members. We are thankful to live in a place like Alaska where we are effectively working together to overcome these obstacles and encourage one another.
We will be consistently updating our Facebook page and website as new information arises. Please call the clinic if there is anything we can do for you. We are happy to help!
For you, your family, your future,
Your Hillside Family Medicine Team